Refill Your H2O Wireless Plan Online Today

1. How does Teloa cashback and Autopay work?

Teloa rewards you every time you refill. You earn 3% back in Teloa credit on every purchase. For example, a $50 refill gives you $1.50 in credit. This credit never expires and can be used toward future refills. Learn more about Teloa credit.

If you prefer to save even more, enable Autopay and get 5% off every payment starting from your second refill. Your plan renews automatically every 30 days, so your service is never interrupted How to set up Autopay with Teloa.

2. How do I get $5 for referring a friend to Teloa?

Go to Invite your Friends and share your personal referral link. When your friend completes their first refill, they get $5 off, and you receive $5 in Teloa credit that never expires. You can refer as many friends as you like, and there's no limit on how much credit you can earn. See full details about Teloa referral program.

3. Does Teloa have a mobile app?

Yes. The Teloa app is available on iOS and Android. From the app you can refill your phone in seconds, set up Autopay, track your refill history, manage your Teloa credit, and reach our support team through the chat. It's rated 4.9 on the App Store and 4.8 on Google Play.

4. Can I refill someone else's phone with Teloa?

Yes, just enter the phone number of the person you want to refill instead of your own. Teloa will detect their carrier automatically, you just confirm it and select the plan amount. It's a quick way to help family or friends keep their phone active, even if they're not near you. You can also set up Autopay for someone else's number. See the full step-by-step guide.

5. How can I contact Teloa support?

You can reach Teloa support team through the live chat on the Teloa app or website, or by email at help@teloa.com. We're available 7 days a week in English and Spanish, and you'll always talk to a real person, not a chatbot.

6. Which H2O Wireless plan should I buy?

It depends on how you use your phone. If you mainly call and text, a basic plan may be all you need. If you stream, browse, or use hotspot often, an unlimited plan will give you more flexibility. H2O offers several prepaid options at different price points. Compare all H2O Wireless plans here.

7. How can I check my H2O Wireless balance?

H2O Wireless works on prepaid plans (monthly or Pay As You Go), so your "balance" reflects your available credit and your current plan's expiration date. You can check it in the following ways:

• Texting bal to 327986787 from your H2O phone to receive your balance by SMS, no login required.
• Visiting h2owireless.com/my-account, log in with your phone number to view your balance and expiration date.
• Calling H2O Wireless customer service at 1-800-643-4926.

If you recharged with Teloa and your account hasn't updated after a few minutes, reach out to us at help@teloa.com and we'll help you sort it out. How to verify your payment after recharging with Teloa.