Get $5 Off Your Simple Mobile Refill Today

1. How do I pay my Simple Mobile bill online?

Teloa makes paying your Simple Mobile bill simple. Enter your phone number, select your plan, choose how you want to pay, and you're done. Your refill is applied instantly and you'll get a confirmation right away via SMS or email. No need to visit a store or remember any PINs. Plus, new Teloa users get $5 off their first refill. See the full step-by-step guide.

2. Can I use PayPal, Apple Pay, or Google Pay to pay my Simple Mobile bill?

Yes. Teloa accepts PayPal, Apple Pay, Google Pay, and all major credit, debit, and prepaid cards — no bank account needed. Your payment details are never stored, and your Simple Mobile refill goes through in seconds. See all accepted payment methods.

3. Is it safe to refill my Simple Mobile plan through Teloa?

Yes. Teloa uses secure, encrypted payment processing and never stores your card or payment information. Cybersecurity platforms like APIVoid and ScamAdviser give Teloa a 100% trust score. You'll receive an instant confirmation via SMS, email, or push notification after every refill. Learn more about how Teloa protects your payments.

4. Can I put my Simple Mobile plan on autopay?

Yes. With Teloa's Autopay, your Simple Mobile plan renews automatically every 30 days, and starting from your second refill, you save 5% on every payment. There are no commitments and you can cancel anytime. Autopay is the easiest way to keep your phone active and save money. How to set up Autopay.

5. How can I save money on my Simple Mobile phone plan?

Going prepaid is already a smart move: no contracts, no surprise fees, and you only pay for what you need. But if you refill with Teloa, you save even more. New users get $5 off their first refill, and Autopay saves you 5% on every payment after that. Share your referral link and you and your friend both get $5. No codes needed, discounts apply automatically. More tips to save on your prepaid phone plan.

6. Is it better to pay my phone plan online or buy a refill card in a store?

Paying online with Teloa beats buying a refill card at a store in every way:

• Refill instantly from anywhere, no driving or waiting in line
• No risk of expired or invalid cards
• Save 5% with Autopay, something store-bought cards can't offer
• Available 24/7, even at midnight or on holidays
• Bilingual support team available 7 days a week in English and Spanish

7. How can I check my Simple Mobile balance?

Simple Mobile operates on prepaid plans, so your "balance" reflects your service renewal date and any remaining data or add-ons on your account. You can check your balance in the following ways:

• Texting these at 611611 directly from your Simple Mobile phone (no login required, available 24/7):
• ACCT: shows your service renewal information and plan status.
• USAGE: shows how much data, minutes, or texts you've used in your current cycle.
• DUE DATE: shows your exact service end date.
• PLAN: shows your current plan details.
• SPEED: lets you know if your data speed has been reduced.

• Visiting simplemobile.com/balanceinquiry to check your balance and last day of service online (without logging in).
• Logging into My Account at simplemobile.com or using the Simple Mobile app.
• Calling customer service at 1-877-878-7908.

If you recharged with Teloa and your account hasn't updated after a few minutes, reach out to us at help@teloa.com and we'll help you sort it out. How to verify your payment after recharging with Teloa.